Maxwell, Dorothy
Phone skills for the Information Age /
Dorothy Maxwell.
- 3rd ed.
- New York : McGraw-Hill/Irwin, c2006.
- x, 142 p. : ill. ; 28 cm.
Includes index.
0073017272 (alk. paper)
2004065601
Telephone in business.
Telephone etiquette.
HF5541.T4 / M39 2006
651.73