Berwick, Donald M. 1946- Promising care : how we can rescue health care by improving it / Donald M. Berwick. - First edition. - xxix, 278 pages : illustrations ; 24 cm Includes bibliographical references and index. ISBN: 9781118795880 (cloth) 9781118795859 (pdf) 9781118795835 (epub) LCCN: 2013038794 Subjects--Topical Terms: Medical care--Quality control.--United StatesMedical care--Evaluation.--United StatesHealth care reform--Citizen participation--United States.Patient advocacy--United States. LC Class. No.: RA399.A3 / .B48 2014 Dewey Class. No.: 362.10973