Duggan, Kris.

Business gamification for dummies / by Kris Duggan, CEO of Badgeville, and Kate Shoup. - Hoboken, N.J. : John Wiley & Sons, Inc., [2013] - xviii, 284 pages : illustrations ; 23 cm. - For dummies . - For dummies. .

Includes index.

Introduction -- Basic training: grasping the basics -- Decisions, decisions: choosing a gamification framework -- Getting your gamification program off the ground -- The part of tens -- Appendix. Supercharge your sales team with gamification.

Interested in improving customer loyalty, engagement, and retention? This guide to business gamification explains how to apply the principles of this strategic concept to your business model to entice and retain customers.

9781118466933 (pbk.) 1118466934 (pbk.)

2012955834

GBB2A9384 bnb

016199373 Uk


Internet marketing--Social aspects.
Consumer behavior--Social aspects.
Computer games--Social aspects.
Online-Marketing.
Computerspiel.
Verbraucherverhalten.

HF5415.1265 / .D84 2013

658.872