Price, Bill, 1950- Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe. - First edition. - xii, 251 pages ; 24 cm Includes bibliographical references and index. ISBN: 9781118954775 (cloth) LCCN: 2014030007 Subjects--Topical Terms: Customer relations.Customer services.Consumer satisfaction. LC Class. No.: HF5415.5 / .P68 2015 Dewey Class. No.: 658.812