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	121.	The ultimate question 2.0 :how net promoter companies thrive in a customer-driven world / how net promoter companies thrive in a customer-driven world / Fred Reichheld with Rob Markey. by Reichheld, Frederick F Markey, Rob Reichheld, Frederick F. Ultimate question Edition: Rev. and expanded ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Press, c2011 Availability: Items available for reference: Tan Tao University: Not For Loan (2)Call number: 658.872, ... Add to cart (remove)
	122.	HBR's 10 must reads on strategy. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, c2011 Other title: HBR's ten must reads on strategy Harvard business review's 10 must reads on strategy Availability: Items available for loan: Tan Tao University (2)Call number: 658.4012, ... Items available for reference: Tan Tao University: Not For Loan (1)Call number: 658.4012. Place hold Add to cart (remove)
	123.	HBR's 10 must reads on leadership Series: HBR's 10 must reads Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, c2011 Other title: HBR's ten must reads on leadership Harvard business review's 10 must reads on leadership Availability: Items available for loan: Tan Tao University (2)Call number: 658.4092, ... Items available for reference: Tan Tao University: Not For Loan (1)Call number: 658.4092. Place hold Add to cart (remove)
	124.	The innovator's DNA: mastering the five skills of disruptive innovators Jeff Dyer, Hal Gregersen, Clayton M. Christensen. by Dyer, Jeff (Professor of strategy) Gregersen, Hal B, 1958- Christensen, Clayton M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Press, c2011 Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 658.4063. Add to cart (remove)

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