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	1.	Voice of the customer : capture and analysis / Kai Yang. by Yang, Kai Series: Six sigma operational methods series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2008 Online access: Table of contents only Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 658.4013. Add to cart (remove)
	2.	Optimizing factory performance: cost-effective ways to achieve significant and sustainable improvement / James P. Ignizio. by Ignizio, James P Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2009 Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 658.5. Add to cart (remove)
	3.	Hudson continuous integration in practice / Ed Burns and Winston Prakash ; [foreword by Mike Milinkovich]. by Burns, Ed Prakash, Winston Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Mcgraw Hill Education, c2014 Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 005.11. Add to cart (remove)
	4.	THE SIX SIGMA WAY: How to Maximize the Impact of Your Change and Improvement Efforts / Peter S. Pande, Robert P. Neuman, and Roland R. Cavanagh. by Pande, Peter S Neuman, Robert P Cavanagh, Roland R Edition: Second edition. Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 658.5. Add to cart (remove)
	5.	Promising care : how we can rescue health care by improving it / Donald M. Berwick. by Berwick, Donald M. (Donald Mark), 1946- Edition: First edition. Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 362.10973. Add to cart (remove)
	6.	The checklist manifesto : how to get things right / Atul Gawande. by Gawande, Atul Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Metropolitan Books, 2010 Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 610.289. Add to cart (remove)
	7.	Visual six sigma: making data analysis lean Ian Cox, Marie A. Gaudard, Mia L. Stephens. by Cox, Ian, 1956- Series: Wiley and SAS business series Edition: Second edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA 658.4013 2016 Online access: Cover image Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 658.4013. Add to cart (remove)
	8.	Reverse innovation in health care :how to make value-based delivery work / how to make value-based delivery work / Vijay Govindarajan and Ravi Ramamurti. by Govindarajan, Vijay [author.] Ramamurti, Ravi [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. HBR 2018 Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 362.10954. Add to cart (remove)
	9.	Competitive manufacturing management : continuous improvement, lean production, customer-focused quality / John M. Nicholas. by Nicholas, John M, 1945- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Irwin/McGraw-Hill, c1998 Online access: Contributor biographical information Publisher description Table of contents Availability: Items available for loan: Tan Tao University (1)Call number: 658.5. Place hold Add to cart (remove)

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