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1.
Negotiating success: tips and tools for building rapport and dissolving conflict while still getting what you want Jim Hornickel. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA Wiley 2014
Online access:
Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 158.5.

2.
Dealing with difficult people. Series: HBR emotional intelligence series
Material type: Text Text; Format: print ; Literary form: Not fiction
Availability: Items available for loan: Tan Tao University (3)Call number: 658.3045, ... Items available for reference: Tan Tao University: Not For Loan (1)Call number: 658.3045.

3.
HBR guide to dealing with conflict Amy Gallo. by Series: Harvard business review guides
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston Harvard Business Review Press 2017
Other title:
  • Harvard Business Review guide to dealing with conflict
  • Dealing with conflict
Availability: Items available for reference: Tan Tao University: Not For Loan (1)Call number: 658.4053.

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