000 | 01113cam a22003014a 4500 | ||
---|---|---|---|
001 | 13812895 | ||
005 | 20220527070030.0 | ||
008 | 041213s2006 nyua 001 0 eng | ||
010 | _a 2004065601 | ||
020 | _a0073017272 (alk. paper) | ||
040 |
_aDLC _cDLC _dDLC |
||
042 | _apcc | ||
050 | 0 | 0 |
_aHF5541.T4 _bM39 2006 |
082 | 0 | 0 |
_a651.73 _222 |
100 | 1 |
_aMaxwell, Dorothy _q(Dorothy A.) _95161 |
|
245 | 1 | 0 |
_aPhone skills for the Information Age / _cDorothy Maxwell. |
250 | _a3rd ed. | ||
260 |
_aNew York : _bMcGraw-Hill/Irwin, _cc2006. |
||
300 |
_ax, 142 p. : _bill. ; _c28 cm. |
||
500 | _aIncludes index. | ||
650 | 0 |
_aTelephone in business. _95162 |
|
650 | 0 |
_aTelephone etiquette. _95163 |
|
856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0619/2004065601-d.html |
856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy0619/2004065601-t.html |
906 |
_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg |
||
942 |
_2ddc _cBK |
||
999 |
_c1392 _d1392 |