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008 100716s2011 nyua b 001 0 eng
010 _a 2010029785
015 _aGBB0A0794
_2bnb
016 7 _a015634120
_2Uk
020 _a9780071749275 (alk. paper)
020 _a0071749276 (alk. paper)
035 _a(OCoLC)ocn613428089
040 _aDLC
_cDLC
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_dYDXCP
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042 _apcc
050 0 0 _aHD69.B7
_bM653 2011
082 0 0 _a658.827
_222
100 1 _aMoffitt, Sean.
_98658
245 1 0 _aWikibrands: reinventing your company in a customer-driven marketplace /
_cSean Moffitt and Mike Dover.
260 _aNew York :
_bMcGraw-Hill,
_cc2011.
300 _axv, 318 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 291-308) and index.
505 0 _aThe birth of wikibrands: from ownership, trust, want, preference, love, and now participation--a 150-year fascination -- The Wikibrand rallying cry: the new "mad men" -- A wikibrand road map: taking the high road and avoiding the potholes of a collaborative brand path -- The six benefits of wikibrands: marketing doesn't fit in tiny boxes anymore -- A wikibrand culture: changing your mind-set about the brand customer -- Focus: if I don't know where you're going, I don't want you getting there fast -- Language and content : business gets humanized and presses the "awesome" button -- Incentives, motivations, and outreach: brand fans do it for themselves, not for you -- Rules, guidelines and rituals: this is how we do things, and that's ok -- Tools and platforms: if you build it, they may come -- Community development: the life stages of a wikibrand community -- Internalizing community and channeling Tom Sawyer: the graying line between employee and enthusiast champions -- Community management: how to build a brand garden, not a ghost town -- Measurement and metrics: the imperfect science of monitoring wikibrand performance -- The personal wikibrand: your brand is what they say about you when you're not in the room --The future: brand participation comes alive in the company -- Reference guide: wikibrands extended.
520 _aSean Moffitt and Mike Dover show you how to take advantage of the exciting new models of business and technologies--and enthusiastic online communities--one click at a time. --from publisher description
650 0 _aBranding (Marketing)
_98659
650 0 _aProduct management.
_98660
650 0 _aInternet marketing.
_98661
650 0 _aWikis (Computer science)
_98662
700 1 _aDover, Mike.
_98663
906 _a7
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